Free Shipping on Orders Over $25! - Customer Service From Real People 646-470-3561



Shipping Policy

Your total shipping charges are based on the shipping methods selected, the subtotal of your order and any applicable surcharges. Please note that shipping charges are calculated on an order's subtotal before any discounts or reductions are taken. Orders received by 3:30 AM (CST) will be processed the same day. Orders placed after 3:30 AM (CST) will be processed on the next business day. When an order is placed at commondirect.com, the order immediately begins processing. In order to meet our estimated shipping dates, we are unable to change or cancel an order once it is submitted. 

Additional shipping charges may apply to some items ordered from Common Direct because of size, weight, or special handling requirements. If an additional shipping charge applies, the charge will appear after you add the item to your shopping cart. Common Direct will collect appropriate amounts for sales tax on each order where applicable.

We are sorry but due to licensing and distribution restrictions, our merchandise is restricted to domestic shipments only. We are unable to ship internationally and to freight forwarding companies.

If you have any questions about our shipping rates or about your order, please call our Customer Support Team at (646) 470-3561.

Weather Related Shipping Delays: 

Please note that USPS/FedEx does not provide guaranteed delivery in the event of  extreme weather conditions that may cause delays. In the event that your order might be delayed due to the weather please contact the shipper directly to  verify the rescheduled delivery. Please note that FedEx, USPS, and Common Direct do not refund shipping due to these such delays.